Privacy Policy

Last updated: April 23, 2026

This privacy policy ("policy") will help you understand how 23K Studios ("we", "our") uses and protects the data you provide to us when you visit and use https://www.23k.com ("website").

Use of website

By accessing and using the 23K Studios website, you agree to the terms and conditions of this privacy policy. If you do not agree to the terms and conditions of this privacy policy, please do not access or use this website.

Changes to this policy

We may update this policy at any time; the “Last updated” date at the top will reflect changes. Any changes to this policy will go into effect immediately upon posting the revised policy. If you don't agree to any changes, please stop using the website. Your access and use of the website following such changes constitutes your acceptance of the revised privacy policy then in effect.

Information we collect

  • Contact form: If you fill out the site’s contact form, we collect the information you provide (such as name, company, email address, phone number, subject, message).
  • Analytics: We use Google Analytics to collect anonymous usage statistics (such as page views, session duration, and basic event data) to understand how visitors use the site and to improve content and performance.
  • Server logs: Our server automatically records log data when you visit the site, which may include your IP address (may be truncated or anonymized), timestamps, requested URLs, HTTP referrer, user-agent (browser and device information), and error logs. Server logs may be used for site operation, performance monitoring, security, and troubleshooting.

How we use your information

  • If you fill our the site’s contact form, we use the information you provide to respond to your message and any follow-up communications.
  • We use information from Google Analytics to analyze site usage, improve site performance, and understand how visitors use the site.
  • We may use information from server logs to detect, investigate, and prevent security incidents or abuse.

Cookies and tracking

  • Cookies are simple text files that are stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website's domain name, and some digits and numbers.
  • Google Analytics stores cookies on your device; these cookies do not identify you personally and are used only for aggregated analytics. Google’s processing is subject to its privacy policy. You can opt out of Google Analytics tracking by installing Google’s opt‑out browser add‑on: https://tools.google.com/dlpage/gaoptout, or through your browser settings.
  • No other cookies are used on this website.

Sharing and disclosure

  • We do not sell or rent your personal information.
  • We may share data with third-party service providers who process information on our behalf (for example, Google for analytics, hosting providers, and log management services). These providers are contractually required to protect the data and use it only to provide services to us.
  • We may disclose information if required by law or to protect our rights.

Data retention

  • Contact form submissions: retained as long as necessary to respond and for a reasonable period afterward.
  • Google Analytics data: retained according to Google’s retention settings and policies.
  • Server logs: retained for operational, security, and troubleshooting purposes.

Security

  • We use reasonable administrative, technical, and physical measures to protect your information, including access controls and encrypted storage where appropriate. No method of transmission or storage is 100% secure.

Your choices

  • To opt out of Google Analytics, you can use your browser settings or install Google’s opt‑out browser add‑on: https://tools.google.com/dlpage/gaoptout.
  • For server log-level data (such as IP address recorded automatically), you may limit tracking by using privacy-focused tools (e.g., VPNs, browser settings) but we cannot remove log entries retroactively.

Children

  • This site is not directed to children under 13 and we do not knowingly collect personal information from children under 13 via the contact form.